Trusted places to begin for your aging parent or loved one. Choose their state, find the kind of help you need, and take one manageable next step.
Your state’s aging agency is a useful first connection. Ask how to reach the local office serving your loved one’s community.
Visit state aging agency Agency link confirmed through an official source Oct 27, 2026; destination access still needs a browser check.Massachusetts programs, organized for your family. Explore 9 state-specific resources below, followed by national finders for additional support. Choose a category to narrow your next step.
Choose a category or browse the collection. You can return to the other topics anytime.
16 resources shown
Massachusetts Executive Office of Aging and Independence
Find the regional agency that connects older adults and families with local support.
“Which local office serves my loved one’s town, and what should we ask about first?”
Massachusetts Executive Office of Aging and Independence
Learn about home care support, care coordination, and how to reach the local program.
“What help at home is available locally, and how do we request an assessment?”
Massachusetts Executive Office of Aging and Independence
Find caregiver specialist assistance, community resources, training, and respite information.
“What caregiver support or respite options fit our situation, and how do we get started?”
Massachusetts MassHealth
Find Medicaid application, coverage, and contact information for seniors and people needing long-term care.
“Who can explain this coverage program and the next steps for our situation?”
Massachusetts SHINE Program
Find Massachusetts health insurance counseling for Medicare questions and plan information.
“Who can explain this coverage program and the next steps for our situation?”
Massachusetts Trial Court Law Libraries
Find official legal information and links to assistance concerning older-adult issues.
“Who can explain the current document requirements or help with this legal question?”
Massachusetts Executive Office of Aging and Independence
Read the state’s assisted living guidance and prepare questions about services and costs.
“Where can we review care options and current provider information before arranging visits?”
Massachusetts Executive Office of Aging and Independence
Find the state’s reporting guidance for abuse, neglect, or exploitation of an older adult.
“Is this the right office for this concern, and what information should we provide?”
Massachusetts Long-Term Care Ombudsman Program
Find resident advocacy and ways to contact an ombudsman about facility care concerns.
“Is this the right office for this concern, and what information should we provide?”
Administration for Community Living
Enter your loved one’s location in the Eldercare Locator to find nearby aging services and caregiver support.
“My parent lives in this area. Which local agency should we speak with first?”
SHIP National Technical Assistance Center
Choose your state in the SHIP locator to reach local Medicare counseling.
“Can a counselor help us understand these Medicare coverage questions?”
Centers for Medicare & Medicaid Services
Use “Contact Your State Medicaid Agency” to find the official office for coverage and application questions.
“Where can we learn about the programs that fit our situation and the application process?”
Legal Services Corporation
Search by address or city for an LSC-funded legal aid organization. Ask about eligibility and the issues it handles.
“Do you handle this type of question, and what eligibility or intake requirements apply?”
Medicare.gov
Search for nursing homes and other Medicare provider types by location. This does not list all assisted living options.
“What should we ask about this provider’s services, quality information, and fit for our needs?”
U.S. Department of Justice
Find reporting resources and a locator for elder abuse assistance in your state or territory.
“Which office should receive this concern, and how can we contact it directly?”
Administration for Community Living
Learn about the program for residents’ rights and care concerns, and follow its links to find local assistance.
“How do we reach the ombudsman serving this care facility?”
Saved in this browser only. Record names, conversations, and follow-up dates in your family binder.
Choose “Save” on a resource to keep it here for your next conversation.
In your family binder, note the organization, person you spoke with, what you learned, and when to follow up. Add the next action to your calendar.
We prioritize government agencies and established public-service finders. Every card identifies the provider and whether it is state-specific or national. “Page reviewed” means the destination was retrieved and reviewed. “Official link confirmed” means an official page or indexed listing confirms the link, but destination access still needs a browser check. Interactive resources may require a browser to inspect fully. These labels do not verify every statement on a provider’s website.
All 50 states and Washington, D.C. include state-specific resources organized across seven categories, with national finders for additional help. This is a curated starting point, not an exhaustive list of programs. Linked providers determine availability, eligibility, fees, and document requirements. Links and programs may change.
For legal documents, ask a qualified professional about the current requirements that apply to your situation, especially when more than one state is involved. This directory does not create or validate legal forms.
Report a broken or outdated link. This opens your email app. Please include only the resource name and website address, without private family information.
